Effective IT Services
To Meet Your Business Needs

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Keeping up with your business's technical needs has always been a challenge. However, with recent technological advancements, not to mention rising security threats from cyber concerns, it can often feel like a losing battle. It is integral to the functionality of your company. Yet, most business owners don't have the time or resources to effectively meet the tech needs of their team or focus on implementing new systems that will speed and support growth.




Your tech needs shouldn't be a concern. You have a business to run, and your team has roles and responsibilities to fulfil. Your tech should be there to make everything more accessible, and struggling to manage the requirements of your business from a tech perspective undermines that purpose.


Disaster Recovery Services

Indium Holdings firmly believes that prevention is better than a cure. However, any business must have a robust and up-to-date disaster recovery plan. No business owner likes to consider the worst-case scenario: a fire destroys your office, your system is infected with malware or your company files, and all the private data within them are taken hostage by ransomware.



These are real-life situations that can and do happen to businesses daily. We always think they will never happen to us, right up to the day they do. A disastrous event can be catastrophic to your business. Losing all company data is often a blow that businesses never recover from, making it a no-brainer to ensure you have a plan in place for such an eventuality. Planning and investing in a disaster recovery plan gives you peace of mind and is far more cost-effective than trying to recover data once it's been lost retroactively.

Our disaster recovery services work to enrich organisational resilience. We hone in on your business and IT infrastructure vulnerabilities and then craft a tailored contingency to protect you against them. We focus on developing comprehensive recovery strategies that streamline response times, accelerate incident resolutions, reduce downtime, and quickly recover and restore compromised systems and data. We also help businesses coordinate disaster responses, ensuring companies have a partner they can turn to for even highly complex crises.

Network Security And Monitoring

Security is paramount in the online world. Indium Holdings offers network security and monitoring services that create safeguards against malware, cybercrime, and so much more. In addition, we provide comprehensive services that include extensive testing of network vulnerabilities. This allows us to discover weaknesses in your system and points that might be vulnerable to attack. By doing so, we can plug the gaps, bolstering your security so there are no weak points. Beyond this, we can monitor your systems, ensuring we are aware of any attempts to breach your security, and take action to counteract the attack.



We work with each customer to develop a bespoke strategy for their unique business and its systems. For example, solutions may include implementing firewalls and creating intrusion detection systems. It might mean working with your existing systems and processes or creating new ones. For example, if you don't currently have a means of monitoring network traffic in real time, we will install one so that we can instantly detect and resolve anomalies.


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Continually monitoring your network enables you to troubleshoot effectively, not just when experiencing hard failures. Monitoring also allows you to troubleshoot slowdowns and other issues that hinder performance, making it a vital element of your tech support. You can effectively ensure the health of your network by using various metrics, including latency, throughput, jitters, and packet reordering. Troubleshooting issues early on ensures your business continuity and help on reducing or eliminating downtime.


The Benefits of Network Monitoring

I. Identifying issues throughout the network

Network monitoring is a quick way to locate problems and discover their cause. For example, when your network is actively monitored, you can quickly detect performance changes that might be problematic for users before they happen and prevent them.


II. More efficient use of your IT resources

IT professionals' role, responsibilities and workloads is constantly increasing. As a result, many IT professionals find themselves forced into a persistent reactive mode, fixing what's broken and struggling to keep up. Monitoring allows a proactive approach that speeds up the time needed to find and fix problems and get ahead of them before they become problematic. The manual workload for IT teams is also reduced by using network monitoring systems, which frees up valuable time and effort.


III. Provides baseline and historical data

Network monitoring tools can take advantage of available baseline data and compare it. This enables alerts to be set up for performance degradation, so you can immediately create a solution to the issue. It also allows using historical data to generate comparison points and determine optimal network performance while identifying poor performance. You can also troubleshoot network problems of past events.

Configuration Management

Our configuration management services help your business control IT changes while managing updates and upgrades. This is done by defining configuration policies that are more controlled, secure, and reliable. We do all this without incurring errors, complications or excessive downtime due to the change.



What is Configuration Management?

Configuring management involves maintaining computer systems, software and servers with consistent, ongoing optimisations that are scheduled, predictable and managed. Through configuration management, you can ensure that the systems in your business perform as expected and continue to do so over time as they are changed.

We achieve this by defining the desired state of your systems in order to more reliably create update roadmaps, change policies, and controls that align with these long-term goals. It's closely related to drift analysis and configuration assessments, as configuration management utilises both to identify the systems that need to be reconfigured, updated, or patched.


Why manage your configurations?

Configuration management is effective because it prevents you from accidentally failing to document a change - small or large - to your systems. When misconfigurations occur in your systems, it is essential to have that information so you can trace the issue back to the source and fix it. It also prevents you from accidentally making a change that conflicts with existing elements because you are unaware or forgot they were there. Failure to document is also a leading cause of security issues.

In addition, misconfigurations can easily result in inconsistencies, poor performance, or noncompliance, all of which can harm the security and operations of your business. The cumulative impact of undocumented changes occurring across multiple applications and systems is an increase in downtime and instability.

Get in touch to learn more about our services and how they can help you in your business. We're happy to discuss your needs and create a bespoke plan.

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